Shipping Policy
Order Processing Time
Orders are typically processed within 1–2 business days. Please note that orders placed on weekends or holidays will be handled on the next business day.
If there are any issues with your order—such as incomplete or unclear address information—we may reach out to confirm the details, which may result in a slight delay.
Shipping & Delivery Estimates
Delivery times depend on your location and may be influenced by factors like weather conditions or customs processing. Below are the estimated shipping timeframes for different regions:
| Country | Estimated Delivery Time |
|---|---|
| United States | 8–21 days |
| Mexico | 20–25 days |
| United Kingdom | 10–15 days |
| Canada | 10–18 days |
| India | 10–15 days |
| Singapore | 10–12 days |
| France | 10–15 days |
| Netherlands | 15–18 days |
| Sweden | 15–18 days |
| Italy | 10–15 days |
| New Zealand | 10–15 days |
| Spain | 10–15 days |
| Ireland | 10–15 days |
| Saudi Arabia | 10–15 days |
| Australia | 10–18 days |
| Israel | 15–20 days |
| Belgium | 12–18 days |
| Denmark | 12–18 days |
| Finland | 12–18 days |
| Germany | 10–16 days |
| Norway | 12–18 days |
| United Arab Emirates | 10–15 days |
| Portugal | 10–15 days |
| Switzerland | 10–17 days |
| Hungary | 12–18 days |
| Austria | 10–18 days |
| Turkey | 12–18 days |
| Estonia | 10–12 days |
Shipping Rates
We offer free worldwide shipping on all orders.
Order Cut-Off Time
Orders placed by 5:00 PM Mountain Time will be processed the same business day. Orders placed after the cut-off will be processed on the next business day.
Delivery Coverage
We ship to a broad range of countries, including the USA, Canada, Australia, Singapore, Mexico, Europe, Asia, and select regions in South America.
Multiple Addresses
We can only ship to one address per order. If you’d like to send items to multiple addresses, please place a separate order for each destination.
PO Boxes & Military Addresses
At this time, we are unable to deliver to PO Boxes or APO/FPO military addresses.
Customer Support
Our Customer Service Team is available Monday to Friday, from 9:00 AM to 5:00 PM Mountain Time. You can contact us at support@serenipaint.com, and we typically respond within 2–4 hours.
Thank you for choosing Sereni Paint. We’re dedicated to delivering your order with care and ensuring your complete satisfaction!